Shipping & Delivery

SHIPPING OPTIONS

Free shipping on all orders

no extra charges at checkout
FREE

Cash on Delivery available

for orders up to ₹12,000. Free shipping applies here too - no surprises at the door.
FREE

Stay updated at every step

From order confirmation to delivery, we will keep you posted via SMS and email

How It Works

From our warehouse to your door.

We ship all orders within 24 business hours Orders placed on weekends or public holidays go out the next working day. Your order is delivered safely through our trusted courier partners across India.

Order placed
Step 01

Order placed

Once you place your order, you will receive a confirmation via SMS and email.

 Order processing
Step 02

 Order processing

Your order is verified and prepared within 24 business hours.

Order dispatched
Step 03

Order dispatched

Once packed, your order is handed over to our delivery partner. You will receive a tracking link as soon as it ships.

In transit
Step 04

In transit

Your order is on its way. You can track it anytime using the link shared.

Delivered
Step 05

Delivered

Your Birkenstocks arrive at your doorstep, ready for their very first walk.

Delivery Timelines

Location Type Estimated Delivery Shipping Charges Notes
Metro Cities Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune 3–5 Business Days Free All order types
Non-Metro Cities Tier-2 & Tier-3 cities and towns 5–7 Business Days Free All order types
DELAYS & EXCEPTIONS

While we aim to deliver within the timelines above, occasional delays can happen due to weather conditions, remote locations, or higher order volumes. If there is any delay, we will keep you informed.

Billing & Shipping Addresses

Managing Your Addresses

You can add and manage multiple addresses in the Address Book under My Account. During checkout, you can choose a different shipping address from your billing address by clicking "Enter different delivery address."

First Time Checkout

You will be asked to enter your Billing Address first. If you would like your order shipped to a different address, simply select the option to add an alternate Shipping Address during checkout. All details are saved securely for future orders.