SHIPPING & DELIVERY
Apart from a unique shopping experience in the BIRKENSTOCK online shop, we also strive to deliver products in excellent condition and in the fastest time possible.
Shipping method and duration
Our dispatches have been affected due to the current lockdown situation in the Maharashtra region. The delivery of your order might take longer than usual . The estimated delivery timeline may vary as per the govt. regulations in your zone. You shall be notified by an SMS or an E-mail when your package is dispatched from our warehouse. We are taking all the necessary precautions to ensure that your package is delivered to you safely. Your safety is our biggest concern, and your patience is much appreciated.
No additional shipping charges will be added to the prepaid orders, however there will be additional costs of Rs. 99 for all COD orders.
Billing and Shipping address
You can add/manage your addresses in your account. In case you need the package to be delivered to a different address, you can enter the new address as the "Shipping Address".
However, you will be required to first enter your "Billing Address". Then to enter a new/different "Shipping Address" click on the "Enter different delivery address" button during checkout.
Track Your Order!
Once your transaction is complete, all tracking and order details shall be sent to you on your E-mail address & through an SMS if you have provided the mobile number during checkout.
Alternatively, you write to us using the information available on the "Contact Us." section and we will be glad to assist.