It is a challenging time for all of us and your safety is our primary concern. In line with the COVID-19 restrictions and precautionary lockdowns, we kindly ask you to jointly practice social distancing. Accordingly, we are accepting only prepaid orders until further notice. Your order will be duly processed ‘once the lockdown is lifted’. We will keep you updated on your order and will advise you on your shipment as soon as possible. Stay safe!

SHIPPING & DELIVERY

Apart from a unique shopping experience in the BIRKENSTOCK online shop, we also strive to deliver products in excellent condition and in the fastest time possible.

Shipping method and duration

Delivery estimates is highly dependent on the Shipping Address. Usually, the estimated delivery time will be between 2-8 working days. You shall be notified by a SMS or an E-mail when your package is dispatched from our warehouse.

Shipping costs

No additional shipping charges will be added to the prepaid orders. But in case of Cash on Delivery orders, an additional charge of INR 49 per order will be added as shipping cost.

Billing and Shipping address

You can add/manage your addresses in your account. In case you need the package to be delivered to a different address, you can enter the new address as the "Shipping Address".

However, you will be required to first enter your "Billing Address". Then to enter a new/different "Shipping Address" click on the "Enter different delivery address" button during checkout.

Track Your Order!

Once your transaction is complete, all tracking and order details shall be sent to youon your E-mail address & through an SMS if you have provided the mobile number during checkout.

For "Guest" users, the tracking details (AWB number) sent can then be used to track the order on the delivery partner’s service website. In case you are an existing user, then you can track your order through the "My Account" section. You can access your order details by simply selecting and clicking on the current order number under the"Order History".