SHIPPING & DELIVERY
Apart from a unique shopping experience in the BIRKENSTOCK online shop, we also strive to deliver products in excellent condition and in the fastest time possible.
Shipping method and duration
All orders are dispatched within 24 business hours in normal conditions except for Saturdays and Sundays. All orders placed during non-working days will be dispatched the following Monday.
We try our best to ensure timely delivery. Depending on your location, standard delivery takes:
3-5 days for Metro cities
5-7 days for Non-Metro cities
You shall be notified by SMS or Email when your package is dispatched from our warehouse. We are taking all the necessary precautions to ensure that you receive your package safely.
We at Birkenstock believe in superior customer experience and strive to deliver your order as soon as possible! We're taking extra safety precautions with packaging and use only premium courier partners for most locations.
We offer free shipping on all prepaid orders that is above Rs. 6990/-
Any prepaid order that is below Rs. 6990/- there is a non-refundable shipping fee charged of Rs. 199 during the time of checkout.
All cash on delivery orders above Rs. 6990/- will be charged a shipping fee of Rs. 100 which is non refundable.
We charge a non refundable shipping fee of Rs. 299 for all cash on delivery orders that are below Rs. 6990/-.
BILLING AND SHIPPING ADDRESS
You can add/manage your addresses in the My Accounts section of the webstore. You can add multiple addresses in the Address Book and choose to get the order shipped as per your choice during checkout.
However, you will be required to first enter your "Billing Address". Then to enter a new/different "Shipping Address" click on the "Enter different delivery address" button during checkout.
Track Your Order!
Once your transaction is complete, all tracking and order details shall be sent to you on your registered email address & also through SMS on the mobile number provided during checkout.
Alternatively, you can track your order on the web store directly.