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Welcome to birkenstock customer service

You did not find an answer on our FAQ page or you need some personal assistance? Then our customer service is happy to help you. Use the contact form below or simply call us

Prices for cell phone calls may vary.
Monday to Saturday, 10am to 7pm IST
Closed on Sundays and Holidays
You can also email us at

Quick Links:

Track my order
Initiate return /replacement
Find a store near you


Important Notice: We guarantee the authenticity of Birkenstock products only when purchased from the brand authorized retailers. Please ensure that you are on our official website ( or an approved marketplace site to receive genuine products and avoid potential online frauds. Birkenstock is not accountable if a customer purchases from an unlawful or fraudulent website.